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Career Snapshot: Retail Workers

Are you great with people and have strong leadership skills?

Then you should consider a career in retail!

What jobs are available?
There are many different professions that make up the retail industry, so there is no shortage of roles to suit your skills and preferences. Retail jobs include:
Supervisor
Customer Service Assistants
Sales Assistants
Department Manager
Floor Manager
Store Manager
Stock Assistant
Cashier

How do I get started in retail?
Retail is a popular industry that hires people who have just left school, graduated university or are looking to change careers. There are many paths to get into the retail industry, including weekend jobs, temporary positions, apprenticeships and graduate schemes. 

What do Retail workers do?
Retail workers can wear many hats, some of the tasks involved in working in retail include:
Customer service
Advising customers of the goods and services available
Handling the payment of goods and services by a variety of payment methods, for example cash or eftpos
Selling food, beverages, clothing, footwear and other personal and household goods and services
Stock management and product inventories
Creating product displays, and packaging goods that have been sold.

What does the industry currently look in Australia?
The retail sector is a broad industry, here are some quick facts about some of the roles available within the retail industry from Job Outlook.

The number of job openings for retail managers, retail supervisors, sales assistants and sales representatives is expected to be high (greater than 50,000).
Employment for the above occupations is expected to grow strongly until 2020.
Retail is the largest employer with over 1,000,000 persons working in the retail industry and 50% of the population having worked in retail at some time in their career.

Who are the leading employers?
Some of Australia’s biggest employers in retail are:
Woolworths Group
Coles
Aldi
Harvey Norman
Bunnings
Officeworks
Myer
David Jones
Costco
JB Hi-Fi
McDonalds
Dominos
Target
Kmart
The Good Guys

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There are many paths to get into the retail industry, including weekend jobs, temporary positions, apprenticeships and graduate schemes.


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